Terms of Service

1. Acceptance of Terms

By accessing and using the LiveWell TX website (livewell-tx.com) and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Age Restriction

You must be 18 years of age or older to use our services. By using LiveWell TX services, you represent and warrant that you are at least 18 years old. If you are under 18, you may not use our services or provide any information to us.

3. SMS/Text Messaging Program

Description of SMS Services

LiveWell TX offers SMS/text messaging services for the following purposes:

• Appointment reminders and confirmations
• Health and wellness tips
• Practice updates and announcements
• Prescription and follow-up reminders
• Service promotions and special offers
• Customer service and support communications

Consent to Receive Messages

By opting in to our SMS program, you consent to receive automated marketing and informational text messages from LiveWell TX at the mobile number provided. Consent is not a condition of purchase.

Message Frequency

Message frequency varies depending on your preferences and our communications schedule. You may receive up to 10 messages per month, though actual frequency may be lower.

Message and Data Rates

Message and data rates may apply. Standard text messaging rates from your mobile carrier will apply to all SMS messages sent and received. Please check with your mobile carrier for details about your specific plan.

Supported Carriers

Our SMS program is supported by all major U.S. mobile carriers, including AT&T, T-Mobile, Verizon, Sprint, and others. Check with your carrier for specific compatibility.

How to Opt Out

You can opt out of receiving text messages at any time. To stop receiving SMS messages from LiveWell TX:

• Text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us
• Contact us at the information below to request removal
• Update your preferences in your account settings (if applicable)

After you opt out, you will receive one final confirmation message, and then no further messages will be sent unless you opt back in.

Help and Support

For help with our SMS program, text HELP to any message you receive, or contact us using the information below.

4. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Mobile carriers are not responsible for any delays in the receipt of SMS messages or for undelivered messages. Message delivery is subject to effective transmission from your network operator and compatibility of your mobile device.

5. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information, including information related to our SMS program.

6. Data Security & Protection of Your Information

LIVE WELL. takes data security seriously and implements reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Loss or destruction

These safeguards include, but are not limited to:

• Restricted access to personal data
• Secure data storage systems
• Use of trusted third-party service providers with confidentiality obligations
• Regular internal reviews of data handling practices

While no system can be guaranteed to be 100% secure, we are committed to continuously improving our security practices to protect your information.

7. We Do NOT Sell Your Data

LIVE WELL. does not sell, rent, trade, or monetize your personal information—ever.

This includes, but is not limited to:

• Phone numbers
• Email addresses
• SMS data
• Appointment or service information

Your data is used only to provide and improve LIVE WELL. services and to communicate directly with you.

8. Use of Services

You agree to use LIVE WELL. services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services in any way that violates applicable laws or regulations
• Transmit any harmful, threatening, abusive, or otherwise objectionable material
• Attempt to interfere with the proper functioning of our services
• Use automated systems to access our services without authorization

9. Medical Disclaimer

Information provided through LIVE WELL. services is for informational purposes only and does not constitute medical advice. Always seek the advice of your physician or qualified health provider with questions about medical conditions. Never disregard professional medical advice or delay seeking it because of information received through our services.

10. Limitation of Liability

To the fullest extent permitted by law, LIVE WELL. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use our services.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including violation of these Terms.

13. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to its conflict of law provisions.

14. Customer Support and Contact Information

If you have any questions, concerns, or need assistance with our services or SMS program, please contact us:

Customer support hours: Tuesday - Saturday, By Appointment

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and LIVE WELL. regarding the use of our services.